Comland Australia Pty Ltd.

ABN 8411 6579 009

Policy Issue for: (January 2006).

According to business changing circumstances This Policy Is subject To Change without Any Notice.

We Comland Australia provide these services to costumers subject to the following conditions. If you visit or shop within this website or by direct from our warehouse or any of our outlets means that you accept these conditions. Please read them carefully.

Your Privacy

Comland Australia Pty Ltd recognizes that your privacy is imperative to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, Comland is committed to protecting and maintaining the privacy, accuracy and security of your personal information.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Comland Australia PTY LTD reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Products Pricing and Descriptions

All our Prices Are GST Inclusive and subject to change without any notice. Comland Australia Pty Ltd reserve the right to reject a sale of any product was accidentally and wrongly priced. Comland Australia Pty Ltd attempts to be as accurate as possible with the products descriptions. However, Comland Australia does not warrant that products descriptions or other content of this site is accurate, Therefore Comland Australia doesn't hesitate to refund to costumer for the only product with Accidental misleading information if already had paid for.

Products Quantity and availability

Comland Aust. Pty Ltd shopping-online with more than 5 other sale outlets we do not guarantee the products you have ordered are in stock even you have had submitted the order. But we will inform you as soon as possible with the situation and a refund would be applicable if it was paid for or with your agreement we might place it as a backorder.

Limited Warranty & Conditions for Retail Customers.

The majority of products sold at Comland Australia if found defective need to be returned to our shop in Victoria , please contact us if you are uncertain of this procedure before retuning your goods. If the products you have purchased are covered by a local manufacturers warranty you will have to contact them and deal with them. (See Manufacturer Details)

* Claims for warranty will be recognized only when accompanied with a copy of the original invoice dated with no more than 90 Days.

* Freight and any other cost of goods returned for warranty will be at the customer expenses.

* All faulty goods must have a full fault description.

* We will charge $20 testing fee if Goods are tested and no fault was found or fault had accrued because of improper use.

* Warranty does not cover loss of income, damage to other equipment or any payment to third party.

* There is no warranty, for consumable items, e.g.: ink cartridges, CD media and DVD media or similar products.

* Any damage due to shipping without proper packing when returning product is not covered by warranty. Customers must make sure fragile items are well packaged and marked on the outside with the word "FRAGILE" on all sides.

Refund and Conditions

We are not obligated under any state law to give you a refund for functioning goods, simply because you changed your mind. Or just wanted to try it.

………. (Please make sure it's the right product for you before you buy It)……….

However, refund can happen in some cases, Comland Australia will try it's best to keep it's costumers happy.

Before any refund claim looked after, some conditions apply.

* Products must be returned in sold condition. This includes packaging and documentation etc.

* Products must be returned within 7 days of purchase to COMLAND outlets or COMLAND on-line shopping.

* Claims for refund will be recognized only when accompanied with receipt dated with no more than 7 Days.

* Any refund payment to be applicable must be made and sign by the sale department at the above address.

Delivery

* Any delivery time quoted By Comland Aust. Pty Ltd is only an estimation, and shall not be liable for failure to deliver or for delay in delivery arising from any unforeseen circumstances beyond its control.

Comland Aust. Pty Ltd shall not be liable for products which are damaged, lost or delayed in the process of delivery.

* Comland Aust. Pty Ltd will not be liable for any costs, claims, damages, back charges or demands arising from none or delay in delivery of products or provision of services.

* The buyer is to make sure he is available at the nominated delivery address otherwise he maybe required to pick it up from the delivery company depot or arrange with the delivery company another delivery date.

Payments

All Payments has to be cleared before delivery, Exception for: Government organizations, Schools, Hospitals or any similar structure.

Comland Australia excepts many payments methods:

1- Cash on Pickup.

2- Cheque or Money Order.

3- Phone in your Credit Card (1.5% Surcharge applies).

4- Internet Transfer or Direct Deposit into our Bank Account.